Online order submission

1. Registration

All orders for DNA services as well as access to ATC animal records require a personal ATC account (MyATC account).

Prior to opening a new account PLEASE read the following recommendations:

Preset accounts and animal records are available for:

a) breeders that are members of a breeding organisation that conduct a DNA program in cooperation with Generatio. 

b) owners of an animal that originates from such a DNA program.

A preset account needs only to be activated. Please read the informations provided here:  ATC account activation.

Please conctat us in case you are not certain on how to proceed.


2. Service orders

Your MyATC account provides menus for animal record management as well as for online orders.

Payment options comprise: Mastercard, Visacard, Giropay and PayPal. Those having an account at a german bank may also use 'Lastschriftverfahren'.

 

3. Sample submisson

We provide sampling kits for swabs and GOcard-SC. Tubes for submissions of EDTA-blood are usually available from your vet.

Postage may require special packing, please read the shipping guidelines that apply: Instructions

 

4. Results

An e-mail notification will be sent upon finalisation of laboratory work. Result certificates can be downloaded in your account if animal data are complete and payment has been conducted.